Strategy and Performance

Strategy and Performance This section contains information related to self-assessment, service planning and other strategic/performance processes.

As a Government service, we are required to review our performance on an annual basis. The self-assessment is completed annually and feeds into the service plan.

In This Section

Archive
Archive of Strategy and Performance documents from previous years.

Connexions Customer Satisfaction Survey
2007 Customer Satisfaction Survey

Connexions Norfolk Needs Assessment Report 2007-2008
The purpose of this report is to undertake a thorough assessment of the needs of young people in Norfolk. It is a refresh of the 2005-06 needs assessment.

Connexions Norfolk Self Assessment 2006-2008 (2mb)
Evaluating our performance against targets, objectives and ECM outcomes, to identify key strengths and areas that we need to improve.

Integrated Youth Support
Documents and updates relating to the Integrated Youth Support project.

NEET - Strategy
This is an evolving document and will be updated on a regular basis.

NEET Reports
Quantitative (Phase 1) and Qualitative (Phase 2 )analyses of 16-18 year olds Not in Education, Employment and Training in Norfolk.

Norfolk Youth Volunteering Strategy
Launched by the Norfolk Youth Volunteering Consortium in November 2006.

Service Plan 2008-09
Published March 2008