IT User Guides
IT - What do I need to know?
General information that staff need to know when using Connexions Norfolk IT systems, and step by step guides for the most commonly asked queries.
Connex 2 How-To Guides
Having problems accessing Connex? Contact the Connexions Norfolk IT Team by clicking Email IT Helpdesk.
Connex Standards for Client Records
Guide to the standards of inputting required on Connex, which includes a Glossary of Terms, status currency rules and Good Practice Examples.
Client Section
Includes guides to linking clients with jobs.
Opportunity and Provider Section
Includes guides to adding and finding opportunities, matching clients to jobs and updating submission outcomes.
Other Sections
Includes the Caseload section, Anonymous Interventions, Documents and Tools.
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